Notices
2025/6/23
BBIX Launches the Total Managed System Service
June 23, 2025
BBIX, Inc
BBIX Launches the Total Managed System Service
BBIX, Inc. (“BBIX”) will launch the Total Managed System Service (“TMS service”) today. TMS service is a new service that provides end-to-end monitoring and maintenance from the customer’s edge environment to the application layer.
TMS service Summary
The TMS service integrates the customer’s monitoring tools (such as Zabbix) with BBIX’s monitoring system to deliver alarm notifications, first-level response, and on-site support. It is designed for businesses facing challenges in securing monitoring and operations personnel due to a shortage of IT staff.
◼︎Provided Service
| Menu | Description | |
|---|---|---|
| Basic Service | Alert Count Base |
Define a maximum number of alarms and apply billing accordingly. Automatically initiate phone calls and send emails upon alarm receipt. |
| Node Count Base |
Define a maximum number of monitored nodes and apply billing accordingly. Automatically initiate phone calls and send emails upon alarm receipt. |
|
| Optional Service | 1st-level Support |
Remote support per customer-agreed procedures. ・Verification of normal status ・First-response actions for detected abnormalities |
| On-site Exchange Support |
On-site support per customer-agreed procedures. Tasks except equipment replacement handled accordingly. |
|
■Service Launch Date
June 23, 2025
■Inquiries about the service
Please contact us at bbix-sales@bbix.net
●The company names and service names described in this news are registered trademarks or trademarks of the respective companies.
●The contents, products, specifications, contact information and other information contained in this news are as of the date of announcement. This information is subject to change without notice.
